FAQ
Frequently Asked Questions
Welcome to our FAQ page
We’ve compiled answers to some of the most common questions about the Lorris Kassongo Foundation, our programs, how you can get involved, and our online store. If your question isn’t answered here, feel free to contact us directly.
About the Foundation
What is the Lorris Kassongo Foundation?
The Lorris Kassongo Foundation is a non-profit organization focused on supporting vulnerable individuals, especially orphans and single mothers. Through education, skills training, and empowerment programs, we help restore dignity and create sustainable futures for those in need.
Who founded the organization?
The foundation was founded by Lorris Kassongo, whose passion for humanitarian work and community empowerment continues to inspire our mission and programs.
Where are your operations based?
While our reach is international, our physical operations are primarily focused in the Democratic Republic of Congo, with offices also located in the UK for global support and coordination.
Donations & Sponsorships
How can I donate to the foundation?
You can easily donate through our Get Involved page. We accept one-time and recurring donations via secure online payment systems. Every contribution directly supports our humanitarian programs.
Is my donation tax deductible?
Tax-deductibility depends on your country’s tax laws. While we are working towards broad international charity registration, we advise consulting your local tax authority or a tax advisor for clarification.
Can I sponsor a child or a program directly?
Yes! We welcome program-specific sponsorships. Whether you want to sponsor a child’s education or fund a skills-training program for a single mother, we’ll help you make a meaningful connection. Learn more on our Sponsorship section.
Volunteering & Appointments
How can I become a volunteer?
Visit our Get Involved page to learn more about volunteering opportunities. You can apply online to participate in outreach missions, community events, or administrative support.
Do I need specific skills to volunteer?
Not necessarily! We welcome all types of support, whether you have experience in healthcare, teaching, construction, media, or just a passion for service. Every helping hand counts.
Can I schedule an appointment with your team?
Yes, you can book appointments through our Get Involved page to discuss partnerships, volunteer opportunities, or any other inquiries.
Partnerships & Collaborations
Do you work with corporate or institutional partners?
Absolutely! We collaborate with organizations that align with our mission. If you represent a company, NGO, or public institution interested in partnership, please reach out via our Partnership section.
Gears Shop
What products are available in your shop?
Our Gears store features branded merchandise including T-shirts, hoodies, sweatshirts, caps, and mugs. Every item is ethically produced and supports our charitable programs.
Who handles fulfillment and shipping?
We partner with Printify, a trusted third-party print-on-demand service, to fulfill and ship all Gears orders globally.
How long does delivery take?
Shipping times vary by location, but most orders are fulfilled within 3–7 business days and delivered within 7–15 business days. Visit our Shipping Policy for full details.
Do you accept returns or refunds?
Since our products are made to order, we only accept returns for damaged, defective, or incorrect items. See our full Returns & Refunds Policy for more information.
Privacy & Policies
How is my personal information used?
Your privacy is important to us. All personal data is handled in accordance with international data protection laws. For more details, read our Privacy Policy.
Do you use cookies on your site?
Yes, we use cookies to improve user experience and site performance. You can manage cookie preferences in your browser settings. Read our Cookies Policy for more.
Still Have Questions?
If your question wasn’t addressed here or you need more information, we’d love to hear from you. Please contact us and a member of our team will respond as soon as possible.
Join Us in Making a Difference Today
Your support can help empower those in need and create lasting change in their lives.